2025 Conference Agenda

FUTURE-DRIVEN LOGISTICS: RESILIENCE, INNOVATION, COLLABORATION

Day One // Sunday 16th February 2025

7.00pm // Welcome to Miami Drinks Reception

Day Two // Monday 17th February 2025

WMX AMERICAS OPENING KEYNOTE

SESSION ONE: POSTAL PERSPECTIVES

9.20am // Postal Transformation: Innovating for the Next Decade
In an era of constant change, postal operators are transforming to meet modern consumer demands and ensure operational resilience. Transformation and adaptability have become the cornerstones of success across the postal and logistics industries. In this opening session, leaders from across the globe will share insights on harnessing digital tools, enhancing cross-border capabilities, and rethinking customer-first strategies to keep pace with evolving demands. Join us for an in-depth discussion on creating a resilient and innovative postal future that serves a rapidly expanding e-commerce market.

SESSION TWO: NAVIGATING THE COMPLEXITIES OF CROSS BORDER LOGISTICS

11.35am // Beyond Borders: Mastering Global Logistics in the Face of Custom Regulations and Taxation
In today’s e-commerce-driven world, efficient cross-border logistics is a make-or-break factor for companies striving to meet consumers’ expectations without inflating costs. This session dives deep into the strategic approaches needed to navigate ever-changing customs regulations, global taxation, and trade policies. Industry experts will share their insights on leveraging technology and operational best practices to streamline international shipping processes, reduce delays, and optimize costs.

SESSION THREE: THE RISE OF MARKETPLACES

1.35pm // The Marketplace Model: Shaping the Future of Logistics
Join us to uncover how digital marketplaces are driving a paradigm shift in the logistics industry. From boosting service quality to reducing costs, explore how these platforms empower businesses to scale effectively in an increasingly interconnected world.

SESSION FOUR: CONSUMER CENTRICITY

3.35pm // Navigating the New Online Shopper Landscape: Consumer-Centric Strategies in Logistics
This session explores evolving online shopper expectations and how logistics providers can adapt by prioritizing consumer needs. This session dives into key trends, such as flexible delivery options, sustainability, and seamless returns. Attendees will gain insights into leveraging technology and eco-friendly practices to enhance the shopper experience, building consumer loyalty, and staying competitive in a dynamic market.

6.00pm // Drinks Reception

Day Three // Tuesday 18th February 2025

SESSION FIVE: INVESTOR AND STARTUP SPOTLIGHT

Innovating the Future of Delivery
In these dynamic B2B sessions, we will explore insights from investors and innovative organizations, encompassing companies at all stages of growth- from emerging ventures to established companies. Investors will share what they look for in transformative opportunities, highlight key trends driving industry evolution, their investment thesis, and discuss strategies for fostering innovation across diverse business landscapes. During the second part of the session the panellists will share their experiences, challenges, and forward-thinking visions that are reshaping logistics and delivery systems. Gain actionable insights into the technologies, strategies, and investments powering the future of delivery, and learn what it takes to succeed in this fast-changing sector

9.30am // Part 1: Investor Panel

Panellists will discuss:

• Key trends and technologies that are reshaping delivery and logistics across companies of all sizes/ The most transformative trends and technologies reshaping logistics.
• What investors prioritize when evaluating opportunities in startups and mature organizations in this complex, rapidly evolving sector.
• Common challenges companies face and strategies for scaling or maintaining market leadership.
• How investors interact with their portfolio companies post investment.
• Advice on avoiding common pitfalls and predictions on the industry’s next big game-changers.
• Advice to companies seeking investment or pursing an exit or liquidity event.

10.00am // Part 2: Spotlight on Organizations: Stories of Innovation and Vision
This part of the session will be led by Andre Pharand where we will have representatives from innovative startup founders, early stage, and more established organizations who will share:

• Their journey, inspiration, and the problems they aim to solve.
• Major challenges they’ve faced and how they overcame them.
• Key innovations or unique technologies driving their success.
• Future goals, visions, and how they are scaling or shifting industry standards.

SESSION SIX: CURRENT ECOMMERCE LANDSCAPE

11.35am // E-commerce Evolution in Latin America: Trends and Projections 
This session explores Latin America’s rapidly growing e-commerce market, forecast to maintain above-average growth. We’ll analyse key drivers like digital adoption and mobile commerce, examine top sectors, and discuss future projections. Special focus on Brazil, Mexico, and Argentina as regional leaders and challenges in cross-border trade.

SESSION SEVEN: LAST MILE DELIVERY

1.40pm // Optimizing Last-Mile Logistics: Innovations, Challenges, and Sustainability
Discover the latest developments and top trends in last-mile delivery, from technologies, partnerships and autonomous to green initiatives like electric fleets. Learn how innovation and collaboration are reshaping last mile logistics to meet demands for speed, sustainability, and transparency, driving customer loyalty and operational success.