2025 Conference Agenda

FUTURE-DRIVEN LOGISTICS: RESILIENCE, INNOVATION, COLLABORATION

Day One // Sunday 16th February 2025

19.30 // Welcome to Miami drinks reception

Day Two // Monday 17th February 2025

9.05 // OPENING KEYNOTE

11.10 // POSTAL TRANSFORMATION: INNOVATING FOR THE NEXT DECADE
In an era of constant change, postal operators are transforming to meet modern consumer demands and ensure operational resilience. Transformation and adaptability have become the cornerstones of success across the postal and logistics industries. In this opening session, leaders from across the globe will share insights on harnessing digital tools, enhancing cross-border capabilities, and rethinking customer-first strategies to keep pace with evolving demands. Join us for an in-depth discussion on creating a resilient and innovative postal future that serves a rapidly expanding e-commerce market

13.10 // Beyond Borders: Mastering Global Logistics in the Face of Custom Regulations and Taxation
In today’s e-commerce-driven world, efficient cross-border logistics is a make-or-break factor for companies striving to meet consumers’ expectations without inflating costs. This session dives deep into the strategic approaches needed to navigate ever-changing customs regulations, global taxation, and trade policies. Industry experts will share their insights on leveraging technology and operational best practices to streamline international shipping processes, reduce delays, and optimize costs.

13.40 // E-commerce Evolution in Latin America: Trends and Projections
This session explores Latin America’s rapidly growing e-commerce market, forecast to maintain above-average growth. We’ll analyse key drivers like digital adoption and mobile commerce, examine top sectors, and discuss future projections. Special focus on Brazil, Mexico, and Argentina as regional leaders and challenges in cross-border trade.

15.45 // Navigating the New Online Shopper Landscape: Consumer-Centric Strategies in Logistics
This session explores evolving online shopper expectations and how logistics providers can adapt by prioritizing consumer needs. This session dives into key trends, such as flexible delivery options, sustainability, and seamless returns. Attendees will gain insights into leveraging technology and eco-friendly practices to enhance the shopper experience, building consumer loyalty, and staying competitive in a dynamic market.

18.00 // Drinks Reception

Day Three // Tuesday 20th February 2024

10.10 // GREEN LOGISTICS: A PATH TO A MORE SUSTAINABLE AND COMPETITIVE ENVIRONMENT

Sustainability continues to be a topic that holds huge importance and is at a point where it is essential for businesses (big and small) to take action in implementing sustainable solutions in goal to meet net zero. However, the term sustainability is broad and complex which creates challenges for companies to determine where to start and how to turn ideas into actionable plans ensuring a greener future in logistics.

Moderator: Peter Somers| Group CEO | Bob Eco

11.00 // Discussion and Q&A

11.40 // LAST MILE DELIVERY: Challenges, Solutions, and trends in 2024

Last mile delivery operations experience constant pressures to adapt to the ever-changing demands of consumers for more convenient, cheap, fast, sustainable, and transparent delivery services. In this session, we will hear from some of the most forward-thinking companies within the technology and logistics industries, who will share latest last mile insights and advice on how to meet these consumer demands to maintain customer loyalty.

Moderator: Amine Khechfe | Co-founder, Endicia | Chief Strategy Officer, ex-Auctane/Stamps.com (retired)

12.15 // Discussion and Q&A

13.35 // THE VALUE OF COLLABORATIVE LOGISTICS

Collaboration has been used as a buzz word within the logistics industry in the last few years and yet is still needed to be put forward as a key enabler for future success and a source of competitive advantages. In this discussion we will learn the importance of collaboration in the future, the need to elevate it to a new level, potential forms of strategic collaboration, and the main obstacles that must be removed to achieve this.

Moderator: Luis Yangali | Sales VP, LATAM | Escher

14.25 // Discussion and Q&A

15.05 // ENHANCE OPERATIONAL EFFICIENCY AND SECURITY BY UNLOCKING THE POTENTIAL OF AI

Artificial Intelligence (AI) is a powerful tool which has and will continue to transform the transportation sector! The emergence and continual development of AI creates excitement as well as uncertainties which results in many companies failing to truly leverage the potential of AI. Understanding the benefits of AI will shift focus on leveraging AI to improve operational efficiency, optimize revenue generation, manage risks, enhance security, and meet ESG goals. We will be hearing from industry leaders who are embracing AI and in return gaining great strides in digital transformation.

Moderator: Amanda Martinez | Independent Advisor 

15.50 // Discussion and Q&A